In which I'm that idiot swearing at the phone

[colliemommie]

You know how so many recorded phone messages start with that "Please listen to all options, as our menu has recently changed," even if the menu hasn't actually changed in the past year plus?

Well, the Pittsburgh VA is bucking that trend. In fact, they don't have a message like that, even though they DID change the menu this week. So after months of pressing 1, then 0 to get the switchboard to get Bruce's unit, I ended up swearing at the phone after getting the pharmacy voicemail box three times in a row. I did eventually calm down and listen to the new recording, but it was a bit annoying.

Comments

[noodledays.livejournal.com]

ha, I'd bet dollars to donuts I'd have done the same thing. :o

[sraun]

Those 'options have changed' messages? I have been known to tell the person who I finally get to how sick & tired I am of hearing it. IMAO, every single one of those should say 'our menu changed on {date}'.

In prior lives, I've yelled at the phone people in my company who were in charge of it.